ADDITIONAL EXPERIENCE
Demand Studios, Freelance Writer, 2009-2010
- Writer:
- Wrote made-for-the-Internet text articles that appear on brand name sites like eHow.com, LIVESTRONG.COM and more
- Title Selector/Flagger:
- Selected titles that can potentially be made into an article or video for a specific site and template
- Ensured each title clearly represented the site’s voice and content focus
On Point Advocacy, Quality Control/Editor, 2009-2010
- Advocacy Coordinator:
- Call advocates to discuss their opinions/stories related to the project’s subject matter
- Draft a letter on advocate’s behalf to send to Congress
- Editor:
- Review letters submitted by Advocacy Coordinators
- Check for spelling, punctuation, style, flow, and all other errors
- Perform line and substantive editing where needed
- Submit letters to fulfillment team to be mailed
- Quality Control:
- Proofread letters approved by editors before they are printed
- Note any line editing errors that were overlooked
- Correct any detrimental errors that were overlooked and resubmit to fulfillment
- Submit editor profiles weekly to Lead Quality Control
- Lead Quality Control:
- Ensure all Quality Control are reviewing every assigned letter
- Host weekly performance and messaging meetings
- Compile and forward weekly performance reports to middle management
- Submit editor profiles to editors on a weekly basis; follow up with one-on-one meeting and work probation if needed
- Forward all Advocacy Coordinator feedback to their Team Leaders to ensure all problem areas are noted and improved
Holy Spirit Hospital, Team Leader, 2004-2005
- Supervised dietary aides
- Oversaw opening and closing cash handling procedures
- Generated weekly employee schedules
ADDITIONAL SKILLS & TECHNOLOGIES
- HTML, CSS, SQL, Oracle, MySQL
- Microsoft Office: Word, Excel, Outlook, PowerPoint, Access, Publisher
- Adobe Creative Suite 4: Dreamweaver, Photoshop, Illustrator
